Customer Service Representative

Alphabe Insight Inc • Austin, TX

5h • $41,000 - $45,000 • Onsite

About The Position

We are seeking a motivated and detail-oriented Customer Service Representative to join our team in Austin, TX. This role is ideal for individuals who are professional, organized, and customer-focused. The Customer Service Representative will serve as a key point of contact between the company and its clients, ensuring accurate information flow, timely responses, and a positive service experience.

Requirements

• Strong verbal and written communication skills
• Professional demeanor with a customer-first mindset
• Ability to manage multiple tasks and prioritize effectively
• High level of attention to detail and organization
• Comfortable working in a fast-paced, structured environment
• Reliable, punctual, and team-oriented

Responsibilities

• Serve as the primary contact for customer inquiries via phone and email
• Provide accurate information regarding services, orders, and account status
• Resolve customer concerns in a professional and efficient manner
• Maintain detailed and organized records of customer interactions
• Coordinate with internal departments to ensure timely issue resolution
• Follow established procedures to ensure service quality and consistency
• Support daily administrative and customer service operations as needed

Benefits

• Competitive salary ($41,000 – $45,000 per year)
• Growth opportunities within the company
• Professional and supportive work environment
• Skill development and internal training
• Stable, full-time position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed