Customer Service Representative
About The Position
We are seeking a customer-focused Customer Service Representative to support clients through a dedicated advisor-led service model. In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish. You will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations. This position is fully remote and well suited for someone who enjoys helping others, staying organized, and delivering high-quality customer service in a structured environment.
Requirements
- Strong communication and customer service skills
- Attention to detail and comfort working remotely
- Reliable, professional, and tech-comfortable
Responsibilities
- Support customers through their assigned advisor
- Respond to inquiries and provide accurate information
- Assist with scheduling, confirmations, and follow-ups
- Maintain clear communication and accurate client records
Benefits
- Fully remote position
- Training and ongoing support provided
- Opportunity to grow within a supportive team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
