Customer Service Representative
About The Position
Customer Service & Sales employees enjoy the following perks: Bonuses based on monthly conversion numbers Medical insurance A complimentary monthly massage at the studio Our team members will earn commission for Wellness Membership sales. The opportunities for commission growth are all dependent on you! This can translate to an increase to $34 an hour. Here's what we are looking for: Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients. The right candidate can turn every incident of client criticism to a story of great customer service.
Requirements
- Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to-learn computer programs.
- Driven to create the best work environment for the employees and the best experiences for the client.
- Night and Weekend shift availability is required.
Nice To Haves
- Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
Responsibilities
- sell the monthly Elements Wellness Program
- build customer loyalty
- listening to all new clients, established clients, and prospective clients
- turn every incident of client criticism to a story of great customer service
Benefits
- 50% Employer Health Insurance Contribution
- Earned Free Monthly Massage
- Discounted massages for friends and family
- Discounts on upgraded services including Gift Cards
- Commissions and Bonuses
- Paid time off
- Holiday Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
