Customer Service Representative

Aston Carter • Hopkins, MN

1d • $22 - $22 • Onsite

About The Position

We are seeking a detail‑oriented and motivated Customer Service Representative to support our customer service team. In this role, you will handle incoming emails and chats, enter customer information into our systems, and assist with various administrative tasks. Your work will help ensure customers receive timely, accurate, and professional support.

Requirements

• Strong data entry skills with high attention to detail.
• Comfortable using Microsoft Office and basic computer systems.
• Excellent written communication skills.

Nice To Haves

• Previous experience in customer service or administrative support.
• Ability to adapt to the company’s culture and work well within a team.
• Enthusiasm for helping customers and representing the company in a positive manner.

Responsibilities

• Respond to customer inquiries via email and chat with professionalism and accuracy.
• Enter customer information, including dates, addresses, and account details, into the system.
• Support the customer service team with daily administrative and data‑entry tasks.
• Maintain accurate records and ensure information is updated promptly.
• Collaborate with team members to ensure consistent and high‑quality customer support.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees