Customer Service Representative
Moser's•Columbia, MO
12d•Onsite
About The Position
As a Customer Service Representative, you are to assist customers and support front-end store operations. In this role, you will handle customer inquiries, process returns and exchanges, assist with transactions, and ensure a positive shopping experience. You will also help maintain an organized and welcoming environment. If you have strong communication skills, enjoy helping people, and thrive in a customer-focused role, we invite you to apply!
Requirements
- Strong communication and interpersonal skills
- Basic math and reading skills
- Ability to work well under pressure and handle customer inquiries professionally
- Attention to detail and ability to follow store policies
- Friendly, positive attitude and willingness to assist customers
- Willingness to collaborate with fellow employee-owners and management team
- Ability to work in a fast-paced environment
Responsibilities
- Assist customers
- Process returns and exchanges
- Answer phones and assist with inquiries
- Maintain a clean and organized front-end
- Support front-end team
- Follow store policies
- Promote store and its loyalty programs
- Handle customer feedback
- Manage lottery machine operations
- Perform all other duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
