Part-Time Customer Service Representative (Flexible Schedule, On Site)

Morley•Saginaw Charter Township, MI

6h•Onsite

About The Position

As a part-time Customer Service Representative (CSR) at Morley in Saginaw, Michigan, you'll: Lend a helpful hand and empathic ear to customers with general questions about their health insurance plans Help register members for educational events Provide administrative and customer service support for automotive business processing programs Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Requirements

Excellent communication skills (spoken and written)
Computer navigation and basic typing skills
High school diploma or equivalent
Six or more months of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
Required to work on site at our office in Saginaw, Michigan, for your scheduled shifts
Able to work 24-30 hours per week and attend training
Must be able to stick to the schedule reliably

Responsibilities

Lend a helpful hand and empathic ear to customers with general questions about their health insurance plans
Help register members for educational events
Provide administrative and customer service support for automotive business processing programs
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude