Customer Service Representative

TEKsystems • Plymouth, MN

9d • $25 - $30 • Hybrid

About The Position

Answer inbound calls and emails from internal and external customers
Create customer quotes, orders, and PO's within SAP
Identify parts needed for customer
Communicate customer order updates and revisions via phone/email
Track jobs in ERP system
Service as liaison between customers and internal teams
Assist with special products as needed

Requirements

• 1+ years of professional customer service experience in manufacturing, logistics, or consumer product company
• 1+ years of working within an ERP system (SAP preferred)
• 2+ years of working in Microsoft Office

Nice To Haves

• 1+ experience working in engineering industry

Responsibilities

• Answer inbound calls and emails from internal and external customers
• Create customer quotes, orders, and PO's within SAP
• Identify parts needed for customer
• Communicate customer order updates and revisions via phone/email
• Track jobs in ERP system
• Service as liaison between customers and internal teams
• Assist with special products as needed

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed