Customer Service Representative
About The Position
Champion Home Services is based in San Antonio, providing top-quality HVAC, plumbing, and electrical services. With over 40 years of combined experience, we proudly serve San Antonio and the surrounding areas with dependable, energy-efficient solutions for homes and businesses. Join a team of hardworking, humble professionals who are passionate about improving the lives of our community—one home at a time. Champion Home Services in Bulverde, Texas has an exciting opportunity for a Customer Service Representative. This a part time paying $18.50-$25.00 per hour with various schedule options!
Requirements
- Previous customer service or call center experience
- Strong attention to details
- Conscientious team player
- Honesty, integrity, and a good attitude
- Clear background check and drug screen
Nice To Haves
- Industry and ServiceTitan experience preferred
Responsibilities
- Handle inbound customer service calls including, but not limited to:
- Booking appointments
- Understanding general priority booking knowledge
- Providing tech ETA
- Deescalating customer concerns
- Understating field availability for effective booking
- Handle text and chat engagements with the customers
- Call on customer list to offer promotions
- Creating and updating customer profiles
Benefits
- Medical insurance (including dental and vision)
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Paid Holidays
- Life and Disability insurance
- On-going training and development and growth opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
