Customer Service Representative

FASTSIGNS•San Jose, CA

21d•$19 - $21

About The Position

Get involved in the fast-paced sign and graphic design industry by joining the #1 sign franchise in the USA. FASTSIGNS of San Jose is looking for a creative, personable and outgoing customer service representative who can manage signage and design projects from concept to creation. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Requirements

Ideal candidates will be friendly, enthusiastic, organized and have strong verbal, telephone and written communication skills.

Nice To Haves

Creativity and an "eye for design" is a plus!

Responsibilities

Serve as the first point-of-contact for walk-in, telephone and on-line clients.
Respond to customer inquiries with product recommendations and pricing information.
Create detailed production plans for graphic designer and production crew.
Assist with quality control of sign products to ensure customer satisfaction.
Provide administration support such as customer invoicing, store open/close, daily reports, etc.