Customer Service Representative
About The Position
We are looking for a Customer Service Representative who is upbeat, friendly, and confident on the phone. This role is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and can adapt quickly throughout the day. You should be comfortable learning new computer programs, switching between multiple systems, and staying organized while managing a variety of tasks. Familiarity with the local area is a plus. This position is based in West Post Falls and works closely with a small, collaborative office team where teamwork is essential to our daily success.
Requirements
- Positive attitude
- Reliability and strong work ethic
- Willingness to learn and grow
- Ability to stay organized in a busy environment
- Some prior office experience is required.
Nice To Haves
- Familiarity with the local area
Responsibilities
- Schedule customer appointments
- Answer incoming calls and respond to emails
- Perform filing and general administrative tasks
- Support other office staff as needed
Benefits
- Bonus incentives
- Choice of 4 medical plans with one at $0 payroll cost for the Employee
- FSA medical and dependent spending account
- HSA available with high deductible plan
- Vision and Dental Insurance (2 dental plans to choose from!)
- Company paid Long/Short term Disability
- Company Paid Life Insurance
- 401k with company matching
- Ancillary Benefits (Hospital, Critical Illness, Accident)
- Paid time off and Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
