Customer Service Representative
About The Position
Turning Point for God is the broadcast ministry of Dr. David Jeremiah and exists to deliver the unchanging Word of God to an ever-changing world. Using Dr. Jeremiah’s teaching, we capture, curate, and communicate Bible Strong content through the power of media to share the Gospel with theological and creative excellence. Dr. Jeremiah is committed to teaching the entirety of God’s Word to the world, and his teaching is delivered in multiple languages to approximately 3 billion people across the globe through Turning Point’s various media channels. To accomplish this mission, more than two hundred staff across various disciplines are committed to sharing the Gospel and Bible Strong teaching through Turning Point. At Turning Point, you will be empowered and equipped to use your unique skills and abilities to glorify God and make an eternal impact while being part of a professional Christian community and relational work environment. Position Summary: Will be responsible for processing inbound/outbound calls and emails, along with filing, data merging, and verifying addresses of incoming/outgoing mail within the Customer Service department. They may also assist in other projects, including but not limited to processing mail requests and data entry.
Requirements
- Excellent communication skills
- Attention to detail
- Ability to type 50+ words per minute with 98% accuracy
- Familiar with Windows Office Suite
- Familiar with 10-key
- Team player
- Strong work ethic
- Quick learner
Nice To Haves
- Bilingual in English and Spanish preferred but not required
Responsibilities
- Answering calls in a timely manner
- Emailing and/or calling our members
- Keying data into our Windows-based database
- Accurately communicating information
- Other projects as they arise
Benefits
- Generous medical, dental and vision insurance, with voluntary supplemental plans
- Health Savings Account (HSA) option
- Company-sponsored long-term disability insurance and short-term (outside of CA)
- Company-sponsored life Insurance
- 403(b) retirement savings plan with employer contribution
- Eleven paid holidays
- Accrued vacation and sick time
- Yearly paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
