Customer Service Representative
About The Position
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. NOTE: This position is Monday - Friday from 8AM to 4 or 5PM (depending on the demands of the business.) This opportunity is onsite. The hourly compensation is commensurate with experience.
Requirements
- Minimum of 18 years of age.
- If operating a vehicle for company purposes, a valid driver's license is required.
- At least a few years of experience in a customer service role.
- Ability to perform basic math calculations.
- Ability to thrive in a fast paced, dynamic work environment.
- Personable, enthusiastic and engaging personality.
- Excellent communication skills, both verbal and written.
Nice To Haves
- Spanish speaking highly preferred.
Responsibilities
- In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers.
- If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
- Ability to maintain a positive rapport with customers, providing world class service.
- Exemplary customer service skills, analytics and problem- solving skills.
- Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
- Any other duty, task, or responsibilities as assigned.
Benefits
- Competitive Compensation
- Medical, Dental and Vision
- Strive Wellness Program
- 401(k) Matching
- Paid Holiday and Paid Time Off (PTO) for all positions
- AssuredExcellence®: minimal to no cost medical care and prescription drugs
- Flexible Spending Accounts (FSA): Healthcare and Dependent care
- Health Spending Account (HSA): with employer contribution
- Life & Disability Insurance
- Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
- Employee Referral Bonus
- Paid Military Leave
- Tuition Reimbursement
- Length of Service Award
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
