Customer Service Representative

Yessio LLC • Sandy, UT

9h • Remote

About The Position

Yessio, LLC, a family-owned business established in 2011 with offices in Sandy, UT, is a leading provider of customer sales and professional services. They are committed to operational and service excellence. This position handles customer service inquiries and verifies account information via telephone or email. A key aspect of this role is increasing and maintaining high customer satisfaction. The role also involves verifying bank account and employment information, requiring accuracy and attention to detail. The company offers remote work opportunities throughout Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City.

Requirements

• High School Diploma or GED
• Fluent in English
• Good communication skills
• Cheerful attitude
• Ability to learn new skills
• Generally computer savvy
• Self-motivated to improve skills and add value
• Good attendance and punctuality
• Basic mathematical skills

Responsibilities

• Perform inbound and outbound calls
• Educate and build rapport with customers
• Consult with customers to answer customer inquiries
• Help setup customer accounts and verify banking and employment information
• Process customer payments
• Excellent service while achieving quality results

Benefits

• Paid training
• Personal recognition for a job well done
• Performance based incentives
• Monthly bonuses
• Family owned business that treats employees like family
• Company barbeques
• Monthly team motivation contests
• Spacious work area and desks
• Weekly coaching sessions
• Employee referral bonus program
• A stable employer
• Office located across from 7800 S. Trax station
• Medical insurance
• Dental plans
• Company paid holidays
• Paid time off (PTO) which is earned starting on your 1st day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees