Customer Service Representative

A Plus Garage Doors - Utah•Salt Lake City, UT

5h•$19 - $21•Onsite

About The Position

At A Plus, we’re more than just a home services company—we’re a tight-knit team with big goals and even bigger opportunities. If you’re someone who loves working with people, enjoys problem-solving, and thrives in a collaborative environment, we want to hear from you. We’re looking for a Customer Service Representative who is friendly, proactive, and driven to join our growing West Valley City team. This isn’t just another job—it’s a meaningful career opportunity where your voice matters, your efforts are appreciated, and your growth is encouraged.

Requirements

1+ year in a customer service role (home services or tech industry experience is a plus)
Excellent communication and active listening skills
Highly organized with strong time management and multitasking abilities
Friendly, adaptable, and calm under pressure
High school diploma or equivalent

Nice To Haves

Familiarity with ServiceTitan is a bonus (but we’ll train the right person!)
A team player who’s excited about growth and contributing to success

Responsibilities

Be the voice of A Plus—support customers by phone, email, and chat, creating exceptional service experiences that make a lasting impression.
Deliver top-notch service with empathy, professionalism, and a positive attitude.
Handle a high volume of calls with confidence and efficiency.
Communicate across multiple channels to resolve issues and provide timely updates.
Research solutions and respond to customer needs with helpful, accurate information.
Keep detailed and organized records of customer interactions.
Spot opportunities to recommend services that add value for our customers.
Work closely with technicians and office staff to ensure a smooth service process.
Learn our products and services so you can be the go-to resource for customers.