Customer Service Representative
Robbins Staffing Solutions•Charlottesville, VA
41d
About The Position
Our local client is seeking a motivated and detail-oriented Customer Service Representative to join their team. The ideal candidate will have a passion for the automotive industry and possess strong computer skills to assist customers with resolving inquiries.
Requirements
- Strong computer skills, including proficiency in Microsoft Office and customer relationship management (CRM) software.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Basic knowledge of automotive industry.
Responsibilities
- Assist customers through phone, email, and in-person communications.
- Maintain an organized system for tracking orders and customer inquiries.
- Handle customer complaints and resolve issues to ensure satisfaction.
- Collaborate with the team to confirm work orders.
- Update and maintain customer records the their database.
- Stay informed regarding industry trends.
Benefits
- Competitive salary and performance-based incentives.
- Health, dental, and retirement plans.
- PTO
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
