Customer Service Representative

Berman Auto Group•Chicago, IL

5d•$20•Onsite

About The Position

Berman Nissan of Chicago is seeking a professional, positive, and friendly Customer Service Representative to join our team! Customer Service Representative - Vehicle Exchange Program We are looking for a professional, positive, and friendly Customer Service Representative to be a part of our Vehicle Exchange Program! In this role, you will play a key part in engaging with our Service customers in person, presenting exciting opportunities to upgrade their current vehicles.

Requirements

Valid driver's license with a clean driving record (minimum of 3 years)
Team player attitude with a strong sense of responsibility
Prompt, courteous, and enthusiastic personality
Strong follow-up and multitasking abilities
Strong computer skills
Willing to undergo a pre-employment background check

Nice To Haves

Professional, positive, and approachable attitude
Strong communication and interpersonal skills
Ability to make informed decisions and actively listen to customer concerns
Fluent in Spanish, preferred

Responsibilities

Educate customers on the benefits and options available through our Vehicle Exchange Program
Deliver outstanding customer service with a friendly and professional demeanor
Interact with both new and existing customers to present opportunities for upgrading their current vehicle through the Vehicle Exchange program
Act as a liaison between customers and the service department while their vehicle is being serviced
Utilize strong decision-making and active listening skills to understand and address customer needs effectively