Customer Service Representative
About The Position
Arrow Glass Industries, dba M3 Glass in Irving, TX, a residential, multi-family, and commercial glass company, is in search of a Customer Service Representative. Must be able to multi-task, with attention to detail in an environment of changing deadlines and priorities, act as a liaison, provide product and services information and provide excellent customer service with professionalism, accuracy, and efficiency. Assist customers before, during and after a sale. The candidate should be able to work in a fast-paced environment and can remain patient and professional when working with customers. Must have excellent verbal and written communication skills. Knowledge of Excel, scheduling, invoicing, and collections a plus. Experience in the glass industry, construction industry or service/trade industries. Customer service preferred but not required. Must pass a background check and drug test. Serious inquiries need only apply.
Requirements
- Must be able to multi-task, with attention to detail in an environment of changing deadlines and priorities
- Must be able to work in a fast-paced environment
- Must remain patient and professional when working with customers
- Must have excellent verbal and written communication skills
- Must pass a background check and drug test
Nice To Haves
- Knowledge of Excel, scheduling, invoicing, and collections
- Experience in the glass industry, construction industry or service/trade industries
- Customer service experience
Responsibilities
- Act as a liaison between the company and its customers
- Provide product and services information
- Provide excellent customer service with professionalism, accuracy, and efficiency
- Assist customers before, during, and after a sale
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
