Customer Service Representative

U-Haul•Frankfort, IL

1d•Onsite

About The Position

U-Haul is seeking friendly and motivated individuals for the Customer Service Representative position. This role involves being the face of U-Haul's service, assisting customers with their journeys by inspecting and maintaining equipment, and using technology to dispatch and return equipment. The position offers on-the-job education and opportunities for quick payment, including payment for working interviews and a $100 hiring bonus. An additional $300 cash bonus is provided upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.

Requirements

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.