Customer Service Representative

Salem Regional Medical Center • Salem, OH

2d

About The Position

The primary purpose of your position as Customer Service Representative is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor to assure that a successful, viable department is maintained at all times. The primary duties of the Customer Service Representative is to obtain payments on accounts owed for the services rendered, and to assist patients with questions or concerns with their patient accounts.

Requirements

• High school graduate with emphasis on clerical studies
• Some exposure to clerical responsibilities.
• Strong interpersonal skills with the ability to handle large variety of circumstances and conditions.
• Ability to work well with co-workers.
• Computer skills.

Nice To Haves

• Customer Service and phone experience a plus.
• Knowledge of insurance terminology helpful.

Responsibilities

• Obtain payments on accounts owed for the services rendered
• Assist patients with questions or concerns with their patient accounts

Benefits

• Competitive wages
• Medical/prescription insurance
• Dental insurance
• Vision insurance
• Accident and critical insurance
• Employer paid life insurance
• 403 (b) retirement with employer matching
• Tuition reimbursement
• Continuing education reimbursement
• Cafeteria discounts
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED