Customer Service Representative

Berman Nissan of Chicago•Chicago, IL

34d•$20•Onsite

About The Position

Berman Nissan of Chicago is seeking a professional, positive, and friendly Customer Service Representative to join our team! We are looking for a professional, positive, and friendly Customer Service Representative to be a part of our Vehicle Exchange Program! In this role, you will play a key part in engaging with our Service customers in person , presenting exciting opportunities to upgrade their current vehicles.

Requirements

Valid driver's license with a clean driving record (minimum of 3 years)
Team player attitude with a strong sense of responsibility
Prompt, courteous, and enthusiastic personality
Strong follow-up and multitasking abilities
Strong computer skills
Willing to undergo a pre-employment background check

Nice To Haves

Fluent in Spanish, preferred

Responsibilities

Educate customers on the benefits and options available through our Vehicle Exchange Program
Deliver outstanding customer service with a friendly and professional demeanor
Interact with both new and existing customers to present opportunities for upgrading their current vehicle through the Vehicle Exchange program
Act as a liaison between customers and the service department while their vehicle is being serviced
Utilize strong decision-making and active listening skills to understand and address customer needs effectively