Customer Service Representative
About The Position
Now Hiring! Customer Service Representative (CSR) – In‑Office Position If you’re looking for a company that values professionalism, teamwork, and taking great care of both customers and employees, you’re in the right place. For more than 120 years, Dallas Plumbing & Air Conditioning has provided dependable, high-quality service across the Dallas community. We’re proud of the reputation we’ve built- and even more proud of the supportive, growth-minded culture we’ve created for our team. If you’re an experienced Customer Service Representative who thrives in a fast-paced call center environment and enjoys helping customers with care and confidence, we’d love to connect!
Requirements
- Previous customer service experience preferred, but not required
- Strong communication and problem‑solving skills
- Ability to multitask in a fast‑paced environment
- Comfortable working rotating weekend shifts
- Reliable, punctual, and team‑oriented
- Must be able to work on‑site each day
Responsibilities
- Answer incoming calls, emails, and messages from customers
- Provide accurate information and assist with customer inquiries
- Resolve issues promptly and professionally
- Document interactions and update customer records
- Collaborate with team members and other departments as needed
- Follow company policies, procedures, and performance standards
Benefits
- Benefits package
- Competitive hourly pay
- Consistent weekly schedule
- Supportive team environment
- Opportunities for growth and training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
