Customer Service Representative

QCHI/ LendNation Open Career • High Ridge, MO

1d • Onsite

About The Position

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join their team at Store 0123 located at 322 Emerson Rd STE B High Ridge, MO 63409. This is a Full time entry-level position with great potential for individuals who are team players with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills. QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions, meeting the immediate needs of mainstream consumers. With over 30 years of experience, QCHI has become a trusted leader in the Alternative Financial Services marketplace, primarily offering credit options for consumers underserved by traditional banking institutions. They have also expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI offers consumers easy and hassle-free access to various short-term loans, as well as additional services like check cashing and bill pay. Recognizing the customer's desire for convenience and speed, QCHI's products and services are designed to provide appreciated financial solutions. The specialty finance consumer loan industry is rapidly evolving, with customers seeking greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these needs, improvements in technology, product/process development, and innovation are crucial for gaining market share and competitive scale. QCHI's headquarters is in Lenexa, Kansas, and the company employs approximately 700 people across the United States.

Requirements

• Excellent customer service skills
• Cash Handling experience
• Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
• Ability to work with minimal supervision
• Reliable attendance is an essential requirement of the position
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States

Nice To Haves

• Ability to operate computers and standard office equipment preferred

Responsibilities

• Complete cash transactions for our customers
• Initiate customer loans
• Contact customers about past due payments
• Work some Saturdays

Benefits

• Monthly bonus program
• Steady hours
• Paid Time Off
• Paid Holidays
• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Referral program
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed