CUSTOMER SERVICE REPRESENTATIVE

Petroglyph & Coronado Pet HospitalsAlbuquerque, NM
28d

About The Position

We’re seeking an active and energetic individual to be our frontline representative. As a Customer Service Representative, you'll be the first point of contact for clients, handling: Warm and professional greetings for clients and their pets Management of our busy appointment calendar and integrated platforms Responses to inquiries via phone and email about our services and procedures Assistance with check-ins, check-outs, and payment processing Maintenance of a clean and organized reception area

Requirements

  • Exceptional customer service skills with a friendly and energetic demeanor
  • Strong communication and interpersonal abilities
  • Ability to thrive in a fast-paced, dynamic environment
  • Keen attention to detail and accuracy
  • Flexibility for variable shifts, including weekends and evenings

Nice To Haves

  • Previous experience in the medical or veterinary field is a plus, but not required

Responsibilities

  • Warm and professional greetings for clients and their pets
  • Management of our busy appointment calendar and integrated platforms
  • Responses to inquiries via phone and email about our services and procedures
  • Assistance with check-ins, check-outs, and payment processing
  • Maintenance of a clean and organized reception area

Benefits

  • Fully-paid medical, dental and vision plans
  • 401(k) plan with matching employer contribution
  • Flexible spending account with yearly employer contribution
  • Paid Time off and sick leave
  • Differential pay on weekends
  • Great pet care benefits
  • Teamwork, learning opportunities and career growth
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