Customer Service Representative
About The Position
Glaz-Tech is looking for a Customer Service Representative. We are looking for a responsible, adaptable, detailed and self–driven individual. The job functions include receiving customer calls, data entry of customer’s orders, and working with supervisor to communicate the most accurate information to any customer inquiries or pick-ups. Candidate must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily basis. All potential applicants are subject to background checks and drug screens. After probationary period, health benefits will be available. Training on glass material will be provided.
Requirements
- Must possess strong computer and typing abilities
- Strong interpersonal and customer service skills
- Accuracy and attention to detail
- Must be 18 years or older
- High School Diploma or equivalent
- Authorized to work in the US
- 2 years of Customer Service Experience
- Be Prepared for an Interview- Please bring photo identification
Nice To Haves
- Experience in the Glass industry (preferred)
Responsibilities
- Answering customer calls and being engaged with customers to understand their glass needs
- Following-up with customers on the status of their purchase
- Learn and use the ordering system to place glass orders
- Potential to make sales calls to prospective and existing customers
Benefits
- Competitive Pay with Annual Performance Reviews
- Health Insurance With Employer Contribution
- Medical, Dental, Vision and Disability Insurance
- Company Paid Life Insurance
- 401K Plan with Employer Contribution
- Paid Vacation and 6 Paid Holidays
- Company Paid Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
