Customer Service Representative

Fenix Parts Inc•Binghamton, NY

18d

About The Position

As a key player on our team, you’ll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise.

Requirements

High School Diploma or equivalent
Excellent computer skills
Excellent communication skills
Strong math skills
Knowledge of auto parts and vehicles

Responsibilities

Handle incoming calls and emails from customers inquiring about selling their vehicles.
Maintain relationships with dealers, tow companies, and garages who continuously are looking to sell vehicles.
Arrange vehicle pickups from customer homes and businesses.
Maintain awareness of inventory levels and top sales parts
Open communication with General Managers to maintain site-specific needs.

Benefits

Competitive Compensation: Attractive earnings with growth potential.
Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options.
Work-Life Balance: Enjoy a stable day shift schedule from Monday to Friday.
Professional Development: Opportunities for advancement in a growing company.
Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer.

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