Customer Service Representative
Hwh Corp•Paris, TX
45d•$17 - $20•Onsite
About The Position
At Rodgers Wade, a proud member of the Harrison, Walker & Harper (HWH) family of companies, we build custom retail environments for some of the world's top brands. From wood and laminates to metal and LED lighting, our expert team in Paris, Texas transforms raw materials into stunning, functional retail fixtures.
Requirements
- Comfortable working in a warehouse environment
- Strong written & verbal communication skills
- Detail-oriented and organized
Responsibilities
- Communicates with Project Managers and Project Coordinators as well as external and internal customers to determine the potential scheduling of outgoing product.
- Uses the Global Shop system to create sales orders, sales order acknowledgements, customer inventory reports, and packing lists.
- Maintains proper ship dates inside of the Global Shop system. Conveys any changes to appropriate personnel/departments using established procedures.
- Confers with customers and project teams regarding warranty and/or damage claims.
- Confers with customers and project teams regarding product returns and follows the company established Returned Materials Authorization guidelines.
Benefits
- Paid Time Off - 9 Paid Holidays + Generous PTO Plan
- Retirement Benefits - 401(k) with Company Match
- Comprehensive Health Coverage - Medical, Dental, Vision
- EMPLOYEE BONUS REFERRAL LEVEL I
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
