Customer Service 2.0

MiCo2 Group • Spartanburg, SC

11d • $12 - $15 • Remote

About The Position

Looking to build a stable, remote career where your communication skills are valued and rewarded? We’re expanding our remote team and hiring Customer Service Representatives to help support customer care for leading national brands. If you’re tech -savvy, friendly, and reliable, we want to hear from you!

Requirements

• High school diploma or GED
• Excellent phone and typing skills
• Comfortable navigating software and multitasking
• Dedicated home workspace and stable internet
• Windows 11 PC with 8 GB RAM (16 GB RAM preferred) ( no Apple or Chromebook)
• USB headset & wired internet (not needed to apply, but required to start)

Responsibilities

• Answer and resolve inbound/outbound customer service calls
• Deliver exceptional service with every interaction
• Document customer information and call outcomes
• Follow up to ensure resolution
• Meet key performance benchmarks

Benefits

• 100% Remote – work from your home office
• Flexible scheduling options – including part -time and evenings
• Pay range: $12–$15/hr to start + performance bonuses (where applicable)
• Opportunities to move up quickly based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED