CUSTOMER SERVICE REPRESENTATIVE

Stockman Bank • Helena, MT

8d

About The Position

This position is the Office's front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on potential customers, and representing the Bank in community activities. The position requires a thorough knowledge of all types of accounts, services and products offered and sold. The Customer Service Representative (CSR) will have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and overall marketing effort of the Bank.

Requirements

• Strong commitment to providing exceptional customer service.
• High School diploma or equivalency.
• Ten key proficiency.
• Previous computer experience.
• Thorough knowledge of all types of accounts, services and products offered and sold.
• Extensive in-person and telephone contact

Responsibilities

• Servicing requests
• Calling on existing customers
• Identification and calling on potential customers
• Representing the Bank in community activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees