Customer Service Representative - Lake Zurich, IL

Bureau Veritas • Lake Zurich, IL

3d • $25

About The Position

A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES

Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.

Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics.

This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.

Requirements

• Science B.Sc. or equivalent with 0-3 years relevant experience. Additional degrees will be considered.
• Good customer services skills.
• Excellent interpersonal, verbal and written communication skills.
• Works with a high degree of accuracy.
• Positive outlook with an ability to work in a fast-paced environment.
• Good time-management, communication, multi-tasking and priority setting skills.
• Ability to adapt to a changing environment.
• Ability to work both independently and as part of a team.

Nice To Haves

• Understanding basic chemistry would be an asset.

Responsibilities

• Engages with clientele and responds to inquires via phone conversations and site email.
• Receives and places client media orders through the LIMS system.
• Works with Customer Service group and site management to improve internal and external customer service systems.
• Performs additional LIMS activities on an as needed basis.
• Performs additional administrative duties on an as needed basis.
• Adheres to Code of Ethics Policy.
• Compile and collate documents required for level 4 data packages
• Maintain visibility on all in-house DoD work and communicate project updates to the clients

Benefits

• Medical, Dental, and Vision coverage
• Company-matched Retirement plan
• Generous Paid Time Off and Company Holidays
• Life Insurance and AD&D coverage
• Paid Parental Leave Up to 10 Weeks for Pregnancy
• Short-Term Disability (STD) and Long-Term Disability (LTD)
• Optional life and pet insurance
• EAP and Total Wellbeing Lifestyle Programs
• Tuition Assistance and/or Professional Development
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level