Customer Service Representative

Lakeville • Lakeville, MN

6d

About The Position

We are looking to expand after recent internal promotions!! Convenient fixed scheduling to promote a healthy work/life balance!! Overview Are you looking for a career in service but do not know how to get your foot in the door? If so, let us help you kick start your career! As a Customer Service Representative, you will be part of the Jeff Belzer service department team dedicated to resolving customer issues in a prompt, professional and friendly manner while focusing on positive customer experiences. Our dealership is a fast paced environment and requires someone who can multitask. This position is the first point of contact at our dealership and it is essential that you provide a good impression to our customers whether in person or on the phone. This position is primarily responsible for providing world-class customer service and responding to inquiries from our customers. This includes providing prompt and courteous service to customers, service advisors, and service managers in regard to customer questions or issues.

Requirements

• Excellent interpersonal, written, and oral communication skills.
• Demonstrated ability to provide excellent customer service.
• Ability to display Empathy
• Excellent Problem Solving and Decision Making Skills
• Good organizational skills
• Positive attitude
• Accurate and detail oriented
• Work independently and function as a team player
• Strong computer skills with a working knowledge of Microsoft Word, Excel, and Web Browsers

Responsibilities

• Provide world-class customer service and immediate resolution to inquiries at the point of contact
• Provide dedicated, personalized support delivered over the phone, email, and text
• Adhere to our robust Customer Quality Follow-up Program.

Benefits

• One of the largest Auto Groups in the entire Midwest
• 401k with employer match
• Paid training
• Plenty of growth opportunity (we have set all-time store records in most metrics, 12 out of 12 months in 2025!)
• PLUS, vast majority of promotion comes from within the company
• Health, vision, dental, disability, life and vision insurance
• Employee vehicle purchase plans
• Long term job security
• Fixed work schedule
• Discounts on accessories, products, and services
• Management staff committed to your success
• We provide the tools you need to succeed with training, materials and coaching

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed