Customer Service Representative (Gas/Oil Company)
About The Position
Our Regional Energy Company has an open Customer Service position. Managerial experience is a plus. The Customer Service Representative position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve issues. Excellent communication skills and data entry skills are essential for candidates. Basic duties consist of: Receiving and assisting walk-in customers and call-in customers with inquiries regarding their account status, applying payments, and assisting with services needed. Other clerical and administrative tasks are required as are determined by the office. Managerial tasks may include but are not limited to supporting the VP and Accounting Team with: Payables Daily logistics and dispatch for service calls/installations and deliveries (bulk and cylinder) Cash handling and management – ie. audits, deposits Inventory management Personnel management
Requirements
- Excellent communication skills
- Data entry skills
Nice To Haves
- Managerial experience
Responsibilities
- Receiving and assisting walk-in customers and call-in customers with inquiries regarding their account status, applying payments, and assisting with services needed.
- Other clerical and administrative tasks are required as are determined by the office.
- Payables
- Daily logistics and dispatch for service calls/installations and deliveries (bulk and cylinder)
- Cash handling and management – ie. audits, deposits
- Inventory management
- Personnel management
Benefits
- Competitive compensation
- On the job training
- Health insurance
- 401k benefits
- Paid time off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
