Customer Service Representative - Electrical Parts

Sonepar • Minneapolis, MN

10d • $25 - $32

About The Position

There’s a Place for You at Viking Electric. A career at Viking Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Viking Electric https://www.vikingelectric.com/about offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the Midwest and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Customer Sales Representative Customer Sales Representative Location: Minneapolis, MN Job type: Full Time Pay Range: $25.00 - $32.25/hr Schedule: Standard Daytime hours, Monday - Friday (overtime may be available) The exact amount of base wage may vary based on experience and skills brought to the role as well as the geographic location of the role. What You’ll Do As a Customer Service Representative, you will accurately and efficiently process customer purchase orders, back orders, credits, return authorizations, quotations, and other sales-related functions. This may be received directly from the customer delegated by Account Manager or Account Representative.

Requirements

• High school diploma.
• 1-2 years’ experience in customer-facing role.
• Basic computer skills for entering orders
• Willingness to learn about our products through on-the-job training
• Must be authorized to work in the United States without VISA sponsorship now or in the future

Nice To Haves

• Experience in the electrical, mechanical, HVAC, plumbing, or construction industries.
• 1-2 years of post -secondary education or equivalent experience

Responsibilities

• Take orders over the phone, and through email
• Provide 2nd level support for Counter Sales
• Assist customers with product explanations, pricing, availability, and suggest additional/related items that are helpful or required.
• Maintain knowledge of and promote our entire e-business platform.
• Call the Credit Department as needed regarding credit hold orders.
• Assemble drawings and cut sheets.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Tuition Reimbursement
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED