Customer Service Representative

Alphabe Insight IncHouston, TX
41d$54,000 - $59,000

About The Position

We are seeking a dedicated and professional Customer Service Representative to join our team in Houston, TX. The ideal candidate will play a key role in ensuring that each customer receives efficient, accurate, and friendly support. You will be the voice of our company, helping clients with inquiries, resolving concerns, and ensuring a seamless customer experience.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks with attention to detail.
  • Problem-solving mindset with a customer-centered approach.
  • Professional demeanor and ability to work effectively in a team setting.
  • Strong organizational and time-management abilities.

Responsibilities

  • Provide timely and accurate responses to customer inquiries.
  • Maintain a positive, empathetic, and professional attitude at all times.
  • Handle customer requests, address concerns, and offer appropriate solutions.
  • Keep detailed records of customer interactions and follow established procedures.
  • Collaborate with internal teams to support continuous improvement.
  • Ensure customer satisfaction through consistent and high-quality service.

Benefits

  • Competitive salary: $54,000 – $59,000 per year
  • Professional growth and advancement opportunities
  • Supportive and collaborative work environment
  • Skill development and continuous training
  • Stable full-time position with long-term potential
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