Customer Service Representative

MV Transportation • Baltimore, MD

48d

About The Position

MV Transportation is seeking a Customer Service Representative who will be responsible for a variety of clerical duties, provide information, manage customer complaints, preparation of pre-paid tickets, assist department managers and other assigned duties. He/she must have, basic Microsoft skills, organization skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills.

Requirements

• Experience with Microsoft Suite.
• Attentive to details.
• Able to multi-task and to work under pressure to meet deadlines.
• Customer service experience required.
• Strong interpersonal skills and excellent written and oral communication skills required.
• Excellent attendance.

Nice To Haves

• Transit experience a plus.
• Bilingual English/Spanish a plus.

Responsibilities

• clerical duties
• provide information
• manage customer complaints
• preparation of pre-paid tickets
• assist department managers
• other assigned duties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees