Customer Service Representative

Alphabe Insight IncSan Antonio, TX
1d$46,000 - $49,000

About The Position

We are currently seeking a dedicated and detail-oriented Customer Service Representative to join our team in San Antonio, TX. This role is ideal for individuals who are motivated, communicative, and passionate about providing high-quality support. The Customer Service Representative will serve as a key point of contact for clients, ensuring inquiries are handled efficiently and professionally while maintaining Swift7 Consultants’ standards of excellence.

Requirements

  • Strong verbal and written communication skills
  • Professional demeanor and customer-focused mindset
  • Ability to manage multiple tasks efficiently
  • Problem-solving and critical-thinking abilities
  • Attention to detail and organizational skills
  • Comfortable working in a fast-paced, team-oriented environment

Responsibilities

  • Serve as the primary contact for customer inquiries via phone, email, and internal systems
  • Provide accurate information regarding services, processes, and solutions
  • Resolve customer concerns in a timely, professional, and courteous manner
  • Maintain clear and organized records of client interactions
  • Collaborate with internal teams to ensure seamless service delivery
  • Uphold company policies and maintain a high level of customer satisfaction

Benefits

  • Competitive salary ranging from $46,000 to $49,000 annually
  • Growth and advancement opportunities within the company
  • Supportive and professional work environment
  • Ongoing training and skill development
  • Full-time stability with consistent scheduling
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