Customer Service Representative
About The Position
The contractor Customer Service Representative 3 position at the Arizona Department of Revenue is a customer-facing role focused on licensing. This role is responsible for directly receiving, processing, and applying payments for all tax types in the forms of cash, checks, and money orders to taxpayer’s personal or business accounts, and also complete daily reconciliation and end-of-day balancing of assigned till. Responsibilities include assisting taxpayers, processing license applications and updates, and providing information on licensing laws, rules, and procedures. This role requires in-person work at the Phoenix (8am - 5pm, Monday - Friday) office locations. 100% Onsite. Interviews will be onsite as well.
Requirements
- 2+ years in customer service
- Data entry
- At least a few months of cashiering
Nice To Haves
- Bilingual (Spanish Speaking)
Responsibilities
- Receiving payments
- Processing payments
- Applying payments
- Daily reconciliation
- End-of-day balancing of assigned till
- Assisting taxpayers
- Processing license applications and updates
- Providing information on licensing laws, rules, and procedures
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
