Customer Service Representative
About The Position
Customer Service Representative Take a leading roll in our customer service department. Will work closely with other departments regarding production, quoting, and shipping/warehousing of products. Must have experience in showing compassion and understanding towards client's needs. Must have strong written, verbal communication skills, math and people skills. Knowledge of Word, Excel, and the use of a CRM system is a must. Telemark Diversified Graphics is a Printer and Converter of Thermal Paper for use in ATM, POS, KIOSK, Mobile and Ticket printers. Telemark supplies products around the country and around the world. Position reports to the Vice President of Sales of a 53-year-old, family-owned company.
Requirements
- Experience in showing compassion and understanding towards client's needs
- Strong written, verbal communication skills, math and people skills
- Knowledge of Word, Excel, and the use of a CRM system
Responsibilities
- Being a Self-Starter
- Forward Thinker
- Ability to Multi-task
- Working on gathering info for RFQ's
- Presenting Pricing Options to customers
- Work with CSRs to learn technical Data
- Having a positive attitude in a TEAM environment
- Lead by example and be willing to ask for assistance
- Run and track inventory reports and work with production on re-stock programs
Benefits
- Health Insurance
- 401K with Company Match
- PTO
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
