Customer Service Representative

U-Haul•Smyrna, GA

22h•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the Customer Service Representative position. This role involves being the face of U-Haul's service, assisting customers with their journeys by inspecting and maintaining equipment, and using up-to-date technology to dispatch and return equipment. The company emphasizes on-the-job education and offers quick hiring and payment processes, including paid working interviews and hiring/cash bonuses for certification. U-Haul, founded in 1945, provides do-it-yourself moving equipment nationwide, a concept born out of the post-World War II need for one-way moving solutions across the U.S. and Canada. The company is committed to a healthy work environment and has a policy against hiring nicotine users in certain states.

Requirements

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.

Benefits

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program
On-the-job education
$100 hiring bonus
$300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores
Paid working interviews