Customer Service Representative

TEKsystems • Santa Fe Springs, CA

30d • $21 - $23 • Onsite

About The Position

Performs quotation processing over the phone, email and fax.
Enter orders into the system and confirm orders to customer via email/fax.
Process shipping instructions and packing lists to warehouse.
Filing orders and checking customer’s open orders.
Perform Physical Inventory when necessary.
Back up billing role for the office and other branches when necessary.
Support outside sales inquiry needs. (Stock and price check, open orders)
Process quotation for outside sales.
Process internal transfers

Requirements

• Customer service
• Customer support
• Call center
• Technical support
• microsoft office
• 1-2 years of experience

Responsibilities

• Performs quotation processing over the phone, email and fax.
• Enter orders into the system and confirm orders to customer via email/fax.
• Process shipping instructions and packing lists to warehouse.
• Filing orders and checking customer’s open orders.
• Perform Physical Inventory when necessary.
• Back up billing role for the office and other branches when necessary.
• Support outside sales inquiry needs. (Stock and price check, open orders)
• Process quotation for outside sales.
• Process internal transfers

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees