Customer Service Representative
About The Position
Looking to TRADE UP to a better opportunity? Dilling Heating Cooling Plumbing and Electrical to find the best Customer Service Representative in the area. Who WE Are: We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. Why join THIS team? Weekly Pay & Paid Training Medical, Dental, Vision Insurance Health Savings Account Short & Long Term Disability Company Paid Life Insurance PTO including vacation and holiday Matching 401(k) & ROTH IRA On-going training & development, growth opportunities If this sounds like something you would like to join for a long-term career move, apply today!
Requirements
- Customer Service/Call Center: 1 year (Preferred)
- Strong attention to details
- Conscientious, team player
- Desire to help serve customers
- Honesty, integrity, quality craftsmanship and a good attitude
- Clear background check and drug screen
- Must be 18 or older
Nice To Haves
- Service Titan experience is a plus
Responsibilities
- Call customers from prior day for quality check
- Call maintenance customers and schedule visits
- Call on customer list to offer promotions
- Follow up on reviews positive and negative
- General inbound customer service
Benefits
- Weekly Pay & Paid Training
- Medical, Dental, Vision Insurance
- Health Savings Account
- Short & Long Term Disability
- Company Paid Life Insurance
- PTO including vacation and holiday
- Matching 401(k) & ROTH IRA
- On-going training & development, growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
