Customer Service Representative

Alphabe InsightHouston, TX
1d$49,000 - $59,000

About The Position

Position Overview: The Customer Service Representative will provide excellent service and support to customers by addressing inquiries and ensuring satisfaction with company products and services. This role is perfect for someone who enjoys helping people and solving problems.

Requirements

  • High school diploma or equivalent
  • Friendly, professional communication style
  • Strong problem-solving and organizational skills
  • Basic computer proficiency

Nice To Haves

  • Previous experience in customer service preferred but not required

Responsibilities

  • Respond to customer questions via phone, email, or in person
  • Process orders, returns, and account updates
  • Maintain accurate records of customer interactions
  • Collaborate with internal teams to resolve issues promptly
  • Provide information about products, services, and promotions

Benefits

  • Competitive annual salary ($49,000 - $59,000)
  • Professional growth and career development opportunities
  • Supportive and collaborative work environment
  • Comprehensive health, dental, and vision insurance
  • Paid time off and company holidays
  • On-site training and mentorship programs
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