Customer Service Representative

Shine Social Brand • Houston, TX

11d • $54,000 - $59,000

About The Position

We are seeking a dedicated and professional Customer Service Representative to join our team in Houston, TX. The ideal candidate will play a key role in ensuring that each customer receives efficient, accurate, and friendly support. You will be the voice of our company, helping clients with inquiries, resolving concerns, and ensuring a seamless customer experience.

Requirements

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks with attention to detail.
• Problem-solving mindset with a customer-centered approach.
• Professional demeanor and ability to work effectively in a team setting.
• Strong organizational and time-management abilities.

Responsibilities

• Provide timely and accurate responses to customer inquiries.
• Maintain a positive, empathetic, and professional attitude at all times.
• Handle customer requests, address concerns, and offer appropriate solutions.
• Keep detailed records of customer interactions and follow established procedures.
• Collaborate with internal teams to support continuous improvement.
• Ensure customer satisfaction through consistent and high-quality service.

Benefits

• Competitive salary: $54,000 – $59,000 per year
• Professional growth and advancement opportunities
• Supportive and collaborative work environment
• Skill development and continuous training
• Stable full-time position with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed