Customer Service Representative
Longo Carpet Cleaning•Agawam, MA
4d•$40,000 - $65,000
About The Position
Longo Carpet Cleaning & Affordable Duct Cleaning is seeking an energetic, quick-thinking, and self-sufficient Customer Service Representative to join our growing team. This is a great opportunity to work in a fast-paced, family-owned business that values initiative, organization, and customer service. We’re looking for a friendly, organized, and detail-oriented Customer Service Representative to be the first point of contact for our customers. If you thrive in a fast-paced environment and enjoy helping people, we want to hear from you!
Responsibilities
- Answer incoming calls and respond to customer inquiries
- Schedule appointments and coordinate with field technicians
- Schedule service estimates and explain offerings to customers
- Maintain accurate customer records and logs
- Follow up on service calls and ensure customer satisfaction
- Handle basic administrative tasks
Benefits
- 401(k)
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
