About The Position

Arisa Health is seeking a Customer Service Representative in our Jonesboro location. As part of the Arisa Health service delivery system, the scheduler will provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way. At Arisa Health, we endeavor to work and live with passion as we strive to transform communities’ one life at a time.

Requirements

  • A high school diploma or equivalent is required.
  • Two years of experience in a related field is required.

Responsibilities

  • Scheduling appointments on behalf of therapists
  • Running reports in internet sites as well as Microsoft Excel
  • Providing information directly to current and potential clients of Arisa Health
  • Accurate and complete data collection to prepare and maintain client records
  • Accurate maintenance of fee agreements
  • Updating eligibility
  • Ensuring that needed pre-certifications and authorizations are in place
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