Customer Service Associate - Jonesboro, AR
About The Position
Essential Duties: Work closely with the Customer Service Team to assist with opportunity and order changes in SalesForce and SAP. Work with the Logistics Team on PO process for storage and freight. Assist in putting shipping documents in storage and Teams. Assist in document retrieval for PODs and audits. Assist in return order entry and reconciliation with return orders and inventory. On-site work required. Other duties as assigned. Qualifications: High School Diploma or GED required. Degree in Marketing, Finance, Computer science/Programing, Agriculture, Life Sciences preferred. Experience with SAP and/or SalesForce software is a plus. Ability to work in Microsoft Excel, Word, and Outlook required. WORK ENVIRONMENT Expected to perform the essential functions, responsibilities, and physical requirements of this role with or without reasonable accommodation within the described work environment. Individuals may need to sit or stand as needed. Reaching above shoulder heights, below the waist or lifting as required throughout the workday. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work and training locations may include office and warehouse environments. May also include dry, muddy, or flooded fields, and other outside environmental situations including extreme heat/cold, rainy, or sunny conditions. RiceTec, Inc. is an equal opportunity employer and is committed to providing qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other applicable federal or state-protected classification.
Requirements
- High School Diploma or GED required.
- Ability to work in Microsoft Excel, Word, and Outlook required.
Nice To Haves
- Degree in Marketing, Finance, Computer science/Programing, Agriculture, Life Sciences preferred.
- Experience with SAP and/or SalesForce software is a plus.
Responsibilities
- Work closely with the Customer Service Team to assist with opportunity and order changes in SalesForce and SAP.
- Work with the Logistics Team on PO process for storage and freight.
- Assist in putting shipping documents in storage and Teams.
- Assist in document retrieval for PODs and audits.
- Assist in return order entry and reconciliation with return orders and inventory.
- Other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
