Customer Service Representative

Heritage Landscape Supply GroupHouston, TX
1d$19 - $21Onsite

About The Position

Sprinkler Warehouse is the largest online lawn sprinkler supply store in the nation. We love the excitement of being the biggest and best e-commerce website in our industry. We're proud of our fun and rewarding work environment. You'll be glad you applied to Sprinkler Warehouse. Start Date: - Immediately - Hiring Now Type: Full-Time position Location: Physical Office · Office setting with friendly, team-oriented staff. · Candidates should anticipate a fast-paced productive environment. Rate: Based on experience · Starting Salary (based on experience): $19.00 to $21.00 per hour · Full benefits package (Health, Dental, Vision, Life, 401k plan) · Birthday Off - with pay · Free Snack room (drinks, snacks, coffee) · Bonus Opportunities Available · A Fun place to work with lots of Benefits! As a Customer Service Representative for our company, you will:

Requirements

  • A passion for working with people and offering outstanding customer support
  • The ability to use multiple computer applications while talking to clients over the phone.
  • Excellent written and verbal communication skills.
  • Candidates must be available: Monday through Friday 8:00 AM to 5:00 PM
  • Weekend Opportunities- Saturday-Sunday

Responsibilities

  • Answers calls from customers wanted to place an order from our ecommerce website
  • Answer incoming customer inquiries about product details, return policies, billing issues, and general concerns.
  • Record customer information within our customer service database.
  • Engage with clients in a friendly and professional manner while assisting them with their online order.
  • Offer support and solutions to customers in accordance with the company's customer service policies.

Benefits

  • Full benefits package (Health, Dental, Vision, Life, 401k plan)
  • Birthday Off - with pay
  • Free Snack room (drinks, snacks, coffee)
  • Bonus Opportunities Available
  • Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
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