Customer Service Representative

UNION STATE BANK • Atchison, KS

19d • Onsite

About The Position

This position is responsible for the processing of money transactions accurately and efficiently, assisting with customers with multiple needs, and maintaining camaraderie with co-workers in a fast paced professional environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High School diploma or equivalent
• manual dexterity
• the ability to lift files and open filing cabinets
• This position requires bending, stooping or standing as necessary.

Nice To Haves

• Associate’s Degree
• One or more years of experience

Responsibilities

• Opens and closes accounts.
• Processes deposits and issues receipts of deposits.
• Identifies counterfeit currency, answers basic customer questions.
• Cashes checks by verifying endorsement and checking proper identification, determining availability of funds based on regulation requirements
• Answers basic customer questions regarding interest rates, services offered, service charges, and provide account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Accept loan payments; verify payments; and issues receipts.
• Issue personal money orders and cashier’s checks
• Follows all bank policies and procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees