Delivery Service Dispatcher

Aston Carter

1d • $17 - $17 • Onsite

About The Position

The Customer Service Representative will focus on generating cases for billing disputes and servicing equipment. Responsibilities include logging calls, creating service tickets, scheduling and dispatching service, and assisting with billing disputes, gas refills, and equipment safety issues. This role requires accuracy, attention to detail, and strong communication skills. Training includes three weeks of classroom instruction followed by one week of hands-on training with a supervisor.

Requirements

• Customer service skills
• Dispatching and logistics coordination experience
• Proficiency in Microsoft Office
• Basic computer navigation skills
• Clerical and manual order entry skills
• Excellent communication and interpersonal skills
• Ability to work weekends and flexible schedules
• Basic computer literacy and quick learning ability
• Strong organizational skills and attention to detail

Responsibilities

• Log incoming service calls accurately.
• Create and manage service tickets.
• Schedule and dispatch service personnel efficiently.
• Assist in resolving billing disputes.
• Coordinate gas refills and ensure equipment safety.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees