Customer Service Representative (CSR)

Douglas Water • Fenton, MI

3d • $18

About The Position

Douglas Water Conditioning is looking to hire a Customer Service Representative to join its team. We are a leader in the water treatment industry with over 50 years of experience specializing in water treatment systems, drinking water systems, bottled water, softener salt, etc., and we are affiliated with Costco. Douglas Water Conditioning has a loyal customer base and we are extremely successful at providing stable careers for our employees and problem free water for our customers. R eports To Service Manager All Managing Partners

Requirements

• Detail oriented
• Customer service oriented
• Ability to multi-task
• Must know how to work a calculator and cash register
• Must have basic math (adding, subtraction, multiplication and division)
• Must be able to work rotating Saturdays
• High School Diploma or GED equivalent required

Responsibilities

• Managing customer database
• Answer phones and respond to customer requests
• Schedule product deliveries
• Schedule service calls
• Working the cash register for walk in customers
• Update delivery and service call tickets
• Enter billing into database
• Running route tickets
• Opening/Closing store
• Miscellaneous duties as assigned

Benefits

• health insurance
• company matching 401(k)
• holiday pay
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED