Customer Service Representative (02960) 805 Salem Rd. Mount Vernon

Domino's Franchise • Mount Vernon, IL

9d • Onsite

About The Position

Join our team as a Customer Service Representative at our Mount Vernon location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

Requirements

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, both verbal and written
• Capability to follow directions and adhere to company policies
• Basic math skills for handling cash transactions
• Ability to multitask efficiently in a fast-paced environment
• Physical ability to lift up to 25 lbs.
• Flexibility to work weekends and holidays
• Organizational skills to manage multiple orders simultaneously
• Team-oriented mindset with a willingness to collaborate
• Empathy and patience when dealing with customer concerns

Nice To Haves

• Previous customer service experience preferred but not required
• High school diploma or equivalent (preferred)

Responsibilities

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and credit card transactions
• Deliver outstanding customer service in a fast-paced environment
• Maintain cleanliness of the work area
• Collaborate with team members to ensure smooth operations
• Handle customer inquiries and resolve issues promptly
• Assist with additional tasks as needed to support the store's operations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees